iTalkYou solutions for financial services
Increase your business productivity
Maximize your resources
Expand customer services
The changing scenario of customer service in banking and financial services: 3 key trends
Customers clearly understand their expectations of insurance and financial services.
No more 'on hold'
Of customers have higher expectations of customer service after global pandemic covid-19
Customers with a negative experience often do not return.
A secure option for banking communications
Banks have a lot on their plate when managing their business: managing high call volumes, customer satisfaction and, of course, making sure their customers’ private information remains private. That means it’s essential to have the best and most efficient business communications package on the market. Fortunately, iTalkYou has the features, customer benefits and phone plans to suit.
iTalkYou has an internal telephony network that can connect iTalkYou customers to each other and, at the same time, handle outgoing/incoming calls that are not on the iTalkYou network.